The AI receptionist that actually books HVAC service calls.

Out of the box, the AI books directly into Google Calendar, Outlook, Microsoft 365, or iCal — whichever calendar your shop already runs dispatch on. Custom integrations with ServiceTitan, Housecall Pro, or FieldEdge can be scoped during onboarding if you need booked jobs to land on a work order with zip, system age, brand, and symptom pre-populated. We'll walk through what that looks like on the demo call.

The AI answers every line in parallel — there's no hold queue. It triages each caller in under 30 seconds, and anything flagged as a same-day emergency gets routed to your on-call tech with a live notification. Schedulable jobs and tune-ups get booked into the calendar without ever touching dispatch.

About an hour of your time on the phone, and you're live in under a week. We train the AI on your service menu, pricing, brands, service area, and emergency policy during onboarding. Quotes depend on monthly call volume, after-hours handling, and any custom CRM or dispatch integrations — we scope it on the demo call.

Yes, if the caller ID matches a record in your CRM. The AI greets them by name, pulls the last service address and installed equipment, and skips the basic qualifying questions — so a tune-up call from a returning customer takes about 45 seconds.

It transfers. If a caller asks for a person, sounds confused, or the call is outside what the AI was trained on, it hands off to whoever you designate — your dispatcher during business hours, your on-call tech after hours, or a voicemail-to-text fallback you review in the morning.

Yes. You set the rules during onboarding: which job types count as emergencies after 6 PM, whether after-hours dispatch carries a trip-charge surcharge, and which tech is on-call each night. The AI follows the same dispatch playbook you'd give a new CSR on day one.

Yes. The AI asks early whether the caller is residential or commercial and branches the qualifying script accordingly — rooftop unit versus split system, property-manager billing versus homeowner, after-hours commercial contract versus retail rates. Both paths route to the right tech and the right pricing.