AI RECEPTIONIST · GENERAL CONTRACTORS

The AI receptionist that pre-qualifies remodel leads while you're on the jobsite.

Homeowners call 3 GCs before they commit — and most hire one of the first to pick up. You're 20 feet up a ladder or walking a punch list; the call rolls to voicemail and the $32K kitchen lead dials the next number. InstaNexus answers every call, qualifies scope and budget in under a minute, and drops the real projects into your calendar before you're off the site.

78%
of remodel leads hire one of the first 3 GCs to call back
5 minutes
is the response window before a lead goes cold (Harvard)
$32,000
average kitchen remodel ticket walking off to the next GC

What InstaNexus does for general contractors shops.

01

Picks up while you're on the jobsite

Every inquiry gets answered live — even when you're framing a wall or walking a punch list. No voicemail, no 6 PM callback that never happens.

02

Qualifies scope, budget, and timeline

Asks the four questions that separate a $60K kitchen from a handyman call: project type, budget range, target start date, and whether plans exist. Tire-kickers get filtered; real projects get routed to you.

03

Books design consults to your calendar

Qualified leads drop straight into Google or Outlook with the right site-visit buffer. The homeowner gets a confirmation text before they've finished dialing the next GC on their list.

04

Trained on your service area and trade mix

Your project minimums, service radius, subs you work with, lead-time on new builds vs. remodels — all wired in under an hour. Sounds like your office, not a generic bot.

How it handles a general contractors call.

Three real scenarios your shop sees every week — and exactly how the AI receptionist runs each one, start to finish.

A $75K kitchen remodel inquiry at 2 PM

A homeowner with a Pinterest board and a realistic budget calls three GCs on her lunch break. Yours picks up first.

View transcript
Caller
Hi, I got your name from a neighbor on Oakwood — we're looking at doing our kitchen, maybe knocking out a wall.
AI
Great, thanks for calling Harper Build — happy to help on the kitchen. Do you have a rough budget range in mind and a timeline you're hoping to hit?
Caller
We're thinking somewhere in the seventies, and ideally we'd start before school's back in August.
AI
That's right in our wheelhouse. Last question on scope — do you have drawings or an architect yet, or would this include a design phase with us?
Caller
No drawings yet. We were hoping you'd handle the design too.
AI
Perfect — that's our design-build track. I can get Mike out for a 45-minute walkthrough next Tuesday at 10 or Thursday at 2, whichever works better for you.
Caller
Thursday at 2 works.
AI
Booked. You'll get a text in a minute with the address confirmation and Mike's cell in case anything shifts.
Outcome Design-build consult booked with scope, budget, and timeline pre-captured; Mike walks in already knowing the project is qualified.

A new-build inquiry on a lot they already own

A couple with a lot under contract calls to ask about ground-up custom-home timelines and financing.

View transcript
Caller
We just closed on 4 acres out in Hadley — we're trying to figure out if a custom build is even realistic for us this year.
AI
Congrats on the lot. To point you in the right direction — do you have a target square footage and budget range, and are you pre-approved on a construction loan yet?
Caller
Probably 3,200 square feet, budget around 850, and we're talking to our bank this week about the construction-to-perm.
AI
Got it — that's in our new-build range and Hadley is inside our service area. Our current new-build lead time is about 14 months from contract signing. Want me to set up a discovery meeting so Mike can walk the lot with you?
Caller
Yes — and can he weigh in on the bank stuff?
AI
Absolutely, he works with two local construction lenders and can talk through draw schedules. He has Tuesday at 9 or Wednesday at 4 open — which works?
Caller
Wednesday at 4.
AI
Locked in. I'll text you the address and a short pre-meeting questionnaire so Mike can come prepared.
Outcome Lot-walk booked with square footage, budget, and financing status captured; questionnaire sent so the principal is not doing discovery in the field.

A punch-list callback from a previous client

A homeowner from a project that closed out three months ago calls about a door that's started to stick.

View transcript
Caller
Hi, this is Dana Patel — you guys did our basement last fall, and the utility-room door has been sticking the last couple weeks.
AI
Hi Dana — I've got your project right here. Sorry about the door. That's a warranty item, so let me route you to Sam, our project coordinator, not Mike.
Caller
Oh, okay — do I need to talk to him now?
AI
Not unless you want to. I can have Sam call you back today between 1 and 3, or I can schedule a 30-minute service visit next week to plane the door and check the jamb.
Caller
Let's just do the service visit — Tuesday morning if you have it.
AI
Tuesday at 9 works. I'll note it's a warranty call so there's no charge, and Sam will bring the original door hardware spec.
Outcome Warranty visit booked with the coordinator, not the principal; Mike's calendar stays on revenue work.

Works with the tools your general contractors shop already runs.

Books straight into the calendar your GC shop already runs on — no new numbers, no port-outs, no learning curve while your team is in the field. Custom integrations with Buildertrend or CoConstruct can be scoped during onboarding for shops that want qualified leads flowing straight into their existing pipeline.

Answers to the questions general contractors shops ask most.

Does InstaNexus push qualified leads into Buildertrend or CoConstruct?
Out of the box, InstaNexus books qualified leads straight into Google Calendar, Outlook, Microsoft 365, or iCal with the full lead record — project type, budget range, target start, whether plans exist, source — attached to the event. Custom integrations with Buildertrend or CoConstruct can be scoped during onboarding so that same record flows into your project pipeline via webhook or native API, no retyping.
How does it filter out tire-kickers without making the homeowner uncomfortable?
The AI asks for a budget range, not an exact number, and frames it as helping match the project to the right team. Callers under your project minimum get politely referred out or routed to a handyman partner. Everyone else gets the consult — and you stop burning Saturday mornings on $8K "kitchen refreshes" that were never going anywhere.
What does it cost to set up for a GC shop?
Every quote is scoped to the shop — monthly call volume, how deep we push lead qualification on the phone, and whether you want custom integrations into Buildertrend or CoConstruct all move the number. Book a demo and we'll walk through your call patterns and give you a real figure; most GCs are live in under a week from the day we finish onboarding.
Can it book around my crew's jobsite schedule, not just an open calendar slot?
Yes. We set buffer rules — travel time between your current jobsite zips, no-site-visit windows during framing or inspections, and a hard stop after 5 PM — so site visits only get offered in slots you'll actually keep. The AI never books a 4 PM consult 45 minutes from an active pour.
Does it charge for estimate or consultation fees if I charge them?
If you charge a design-fee or paid-consult, the AI explains it the way you would, captures a credit card if that's your process, and only books once the caller agrees. If the fee is a deal-breaker, the lead is tagged so you can decide whether to follow up with a free phone consult instead.
What if a caller says they want to speak directly to me, not an assistant?
The AI respects that. It captures the basics — name, project type, callback number, urgency — and routes the message to your phone by text the moment the call ends. If the caller says it's urgent, it pages you directly per the escalation rule you set during onboarding.
How does it handle warranty and punch-list calls from past clients?
Returning clients get routed by their project history. Warranty and punch-list items land with your project coordinator or warranty lead, not your principal — so the person who answers is the person who can actually pull the original spec and schedule the fix.

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See InstaNexus answer your shop's calls.

Fifteen minutes. We'll call your business line live and show you what your AI receptionist sounds like picking up.

Book a free 15-min demo →