Homeowners call 3 GCs before they commit — and most hire one of the first to pick up. You're 20 feet up a ladder or walking a punch list; the call rolls to voicemail and the $32K kitchen lead dials the next number. InstaNexus answers every call, qualifies scope and budget in under a minute, and drops the real projects into your calendar before you're off the site.
Every inquiry gets answered live — even when you're framing a wall or walking a punch list. No voicemail, no 6 PM callback that never happens.
Asks the four questions that separate a $60K kitchen from a handyman call: project type, budget range, target start date, and whether plans exist. Tire-kickers get filtered; real projects get routed to you.
Qualified leads drop straight into Google or Outlook with the right site-visit buffer. The homeowner gets a confirmation text before they've finished dialing the next GC on their list.
Your project minimums, service radius, subs you work with, lead-time on new builds vs. remodels — all wired in under an hour. Sounds like your office, not a generic bot.
Three real scenarios your shop sees every week — and exactly how the AI receptionist runs each one, start to finish.
A homeowner with a Pinterest board and a realistic budget calls three GCs on her lunch break. Yours picks up first.
Hi, I got your name from a neighbor on Oakwood — we're looking at doing our kitchen, maybe knocking out a wall.
Great, thanks for calling Harper Build — happy to help on the kitchen. Do you have a rough budget range in mind and a timeline you're hoping to hit?
We're thinking somewhere in the seventies, and ideally we'd start before school's back in August.
That's right in our wheelhouse. Last question on scope — do you have drawings or an architect yet, or would this include a design phase with us?
No drawings yet. We were hoping you'd handle the design too.
Perfect — that's our design-build track. I can get Mike out for a 45-minute walkthrough next Tuesday at 10 or Thursday at 2, whichever works better for you.
Thursday at 2 works.
Booked. You'll get a text in a minute with the address confirmation and Mike's cell in case anything shifts.
A couple with a lot under contract calls to ask about ground-up custom-home timelines and financing.
We just closed on 4 acres out in Hadley — we're trying to figure out if a custom build is even realistic for us this year.
Congrats on the lot. To point you in the right direction — do you have a target square footage and budget range, and are you pre-approved on a construction loan yet?
Probably 3,200 square feet, budget around 850, and we're talking to our bank this week about the construction-to-perm.
Got it — that's in our new-build range and Hadley is inside our service area. Our current new-build lead time is about 14 months from contract signing. Want me to set up a discovery meeting so Mike can walk the lot with you?
Yes — and can he weigh in on the bank stuff?
Absolutely, he works with two local construction lenders and can talk through draw schedules. He has Tuesday at 9 or Wednesday at 4 open — which works?
Wednesday at 4.
Locked in. I'll text you the address and a short pre-meeting questionnaire so Mike can come prepared.
A homeowner from a project that closed out three months ago calls about a door that's started to stick.
Hi, this is Dana Patel — you guys did our basement last fall, and the utility-room door has been sticking the last couple weeks.
Hi Dana — I've got your project right here. Sorry about the door. That's a warranty item, so let me route you to Sam, our project coordinator, not Mike.
Oh, okay — do I need to talk to him now?
Not unless you want to. I can have Sam call you back today between 1 and 3, or I can schedule a 30-minute service visit next week to plane the door and check the jamb.
Let's just do the service visit — Tuesday morning if you have it.
Tuesday at 9 works. I'll note it's a warranty call so there's no charge, and Sam will bring the original door hardware spec.
Books straight into the calendar your GC shop already runs on — no new numbers, no port-outs, no learning curve while your team is in the field. Custom integrations with Buildertrend or CoConstruct can be scoped during onboarding for shops that want qualified leads flowing straight into their existing pipeline.
A general contractors answering service answers bid calls while your crew is framing. See what to look for, what it must capture, and how to test it.
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Read post →Handle 3 simultaneous remodel lead qualification calls without hiring a receptionist. AI intake, quick follow-up, and a tight triage script that works.
Read post →Referral vs web leads contractor playbook: different greetings, qualifying questions, and close language so neither lead type falls through the cracks.
Read post →Contractor answering service cost: $150–$600/month for human services, $200–$600 flat for AI. See the full pricing tiers, ROI math, and break-even table.
Read post →A stage-by-stage GC sales pipeline walkthrough — first call, qualification, in-home consult, design agreement signed. Run it tighter this quarter.
Read post →Fifteen minutes. We'll call your business line live and show you what your AI receptionist sounds like picking up.
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