Connect your calendar, CRM, or field-service app — and review requests go out automatically the moment a job closes. No reminders. No manual follow-ups. No forgotten requests.
Connect your existing tools — Google Calendar, Outlook, ServiceTitan, Housecall Pro, Jobber, or any field-service app. The moment a job is marked complete, the review request fires. No dispatcher needed, no extra software to learn.
Add the customer's name and mobile number when you book the job — via your CRM, calendar, or a simple CSV import.
Your tech finishes and marks it done in your calendar or field-service app. The system sees the completion signal.
A personalized request lands on the customer's phone within 60 minutes — while satisfaction is still at its peak.
No response after 48 hours? One gentle follow-up goes out automatically. Then it stops — no spam, just smart persistence.
Zero extra setup. Zero manual reminders. Zero forgotten requests.
Most review tools stop at the first message. InstaNexus watches for a response — and if 48 hours pass with no review, a single warm follow-up goes out on its own. No dispatcher action needed, no manual "did they review us yet?" checking.
You've done hundreds of good jobs. Most of those customers never left a review — not because they were unhappy, but because no one asked. The Reactivation Campaign fixes that in a single campaign.
Customer satisfaction peaks the moment the job is done — the tech was professional, the AC is running, the emergency is resolved. That's when a review request lands best.
Wait 3 days and satisfaction has faded into routine. Wait a week and you're asking a stranger. Most review tools require a manual trigger from your CRM — the request goes out when someone remembers to click "send," not when the customer is happiest.
InstaNexus Review fires automatically, within 60 minutes of job close, every time — no human in the loop.
The easier you make it, the more reviews you get. Your customer doesn't search for your business, doesn't log in, doesn't navigate Google. They tap one link in a text and they're done.
A warm, personalized text hits their phone within 60 minutes of job close — from a number they recognize, about a job they remember.
The link opens your Google Business Profile review form directly. No search, no login for most users — just stars and a text box.
The review goes live on your Google Business Profile. You get an instant notification so you can respond quickly — which itself boosts ranking.
Stop logging in to Google Business Profile to check for new reviews. The InstaNexus Review Inbox pulls every review — new and historical — into a single dashboard so you can read, track, and reply without leaving the app.
Replying to reviews boosts your Google ranking and shows customers you care — but writing responses for dozens of reviews every month is a real time drain. InstaNexus AI reads each review and writes a personalized, on-brand response for you in seconds.
Google rewards businesses that reply quickly. Auto-send means every reviewer gets a response before they even close the app.
The AI references what the reviewer actually said — not a copy-paste template. Every response reads like it came from you.
Low-star reviews get a calm, professional response that acknowledges the issue — turning a public complaint into a trust signal.
Fifteen minutes. We'll show you how InstaNexus handles your calls and fires review requests — live, on your own business line.
Book a free 15-min demo →No commitment. No credit card. Works with any trades or service business.