Capture the $4,800 new-patient call you miss at 2:47 PM Monday.

Out of the box, the AI books into Google Calendar, Outlook, Microsoft 365, or iCal — whichever calendar your office already runs on. Custom integrations with Dentrix or Open Dental (and other PMS tools like Eaglesoft or Curve Dental) can be scoped during onboarding at additional cost, so appointments flow straight into the PMS with the right hygiene columns and block lengths. The demo call is the right place to walk through what that would look like for your office.

It captures carrier name, member ID, group number, and subscriber info directly from the caller, and flags whether the carrier is in-network with your office based on your configured plan list. Full benefit verification is not done on the call — that happens offline through your usual verification workflow or clearinghouse, with all the captured data already sitting in the patient record.

Yes. The AI asks the same pain-scale and symptom questions a trained front-desk coordinator would — pain level, duration, swelling, swallowing or breathing difficulty — and routes to your same-day emergency column based on the policy you set. If symptoms warrant ER escalation, the caller is told so and the doctor is notified.

Most dental offices are live within an hour of kickoff. A quote depends on your monthly call volume, how much insurance-capture complexity you need on the line, and whether you want a custom Dentrix or Open Dental integration on top of the out-of-the-box calendar booking. Book a 15-minute demo and we'll scope it against your actual numbers.

The AI handles call flow and data capture the same way a front-desk coordinator would — collecting carrier, member ID, chief complaint, and appointment preference into your PMS. HIPAA compliance depends on your full stack, your BAAs with each vendor, and your office's policies, so please consult your compliance team for formal HIPAA requirements before going live.

No. It opens in your office's voice ("Thanks for calling Maple Street Dental"), uses your providers' names and your fee language, and handles interruptions and follow-up questions naturally. Most new-patient callers don't realize they're speaking with an AI until they're already booked.

The AI hands off on request — either a warm transfer to the line you designate or a callback scheduled with the next available team member. The full transcript and any captured insurance and appointment data are attached so your coordinator does not start from scratch.